Ownership is Everything: The Data Integrous System of Record

Our actions and decisions are only as good as the data we use to rule them. That being true, when designing complicated systems, ensure the integrity of the data set involved becomes enormously important. Obviously, the data that resides in a system should be accurate. However, it also needs to have integrity, which means consistent and not unnecessarily redundant. A good data set is invaluable. Done well, it puts all of the data elements in…

The Power of Music in Supply Chain

Conventional wisdom dictates that a picture is worth a thousand words and stories are worth a thousand pictures. I believe that…and I use stories in my presentation regularly. Of course, picking the right story is critical to making the biggest impact. Sometimes, though, I have an audience that speaks a completely different language. How do you communicate to inspire then? I think the answer is music. My daughter has been singing since she was five,…

The Smile of the End User

During my technology consulting career over a period of 20 years, I can say, I have been part of a few crazy projects. One of the project was this WMS deployment we did for this hardware distributor. If you look at what was happening globally at that time, it was early 2001, in the US we were coming out of the dot com bust, the interest rates had been lowered so much to get the…

Finding the Value of Mobility in the Supply Chain

As a participant in the recent Technology Association of Georgia (TAG) Supply Chain & Mobility Panel, we talked about the benefits of deploying mobile capabilities in the supply chain. The audience was comprised of Atlanta-based supply chain practitioners. I was invited to share my perspective from a data collection, collaboration, order fulfillment perspective in the distribution center, as well as from the back of the store omnichannel perspective. The audience had questions: What are the benefits?…

Leverage Gamification in Your Warehouse to Improve Worker Engagement

One of my customers, a bulk picking department manager, asked an intriguing question the other day: How can I keep my employees motivated and working hard? His organization had deployed our wearable devices a year or so ago, and I had called on him to check in and see how they were being used and how much savings they had achieved. He’d had much success, and we had helped this customer come a long way…

Operations or IT: Don’t Pick a Side

Recently, I was telling a colleague about how we helped a retailer with a week-long pilot project with our distribution center technology. The results were exciting. Day one, productivity shot up 8%, which translated into labor savings that any operations executive would love. It shone a light, though, on a very real tussle that occurs in many organizations: the distribution center executive loved the productivity gain and the new technology, but the IT team didn’t…

iPad Pro Not Ready for Supply Chain Prime Time

Source: Apple When Apple introduced the iPad Pro, I was intrigued by the technology, and I could clearly see opportunity for the device in the supply chain. Unfortunately, a handful of limitations remain that will hold adoption back and keep organizations with tried and true PCs instead. Lack of browser compatibility Enterprises cannot get rid of the PC easily even if they want to. The reality is that many enterprise applications, especially browser-based apps, are coded…

Software-centric World Takes Over Supply Chain

In the summer between high school and college, I got to tour with my Dad in the mountains of Western Ghats in South India. His job was to ensure the communication infrastructure that was supporting a network of hydroelectric power projects in that area ran without a hitch. One plant, called the Kadamparai Hydroelectric Pumped Storage Power Plant, was a unique project. The plant could be run in two modes: as a generator or in pump…