Our actions and decisions are only as good as the data we use to rule them. That being true, when designing complicated systems, ensure the integrity of the data set involved becomes enormously important. Obviously, the data that resides in a system should be accurate. However, it also needs to have integrity, which means consistent and not unnecessarily redundant. A good data set is invaluable. Done well, it puts all of the data elements in…

It’s one thing to rave about the benefits that IoT will deliver to a distribution center, but it’s another to get a look at how it really adds value and provides actionable insights. Let’s take a look at one experience I had recently. Recently, I was at a prospect site for a pilot demonstrating our technology. Typically, we show up at the client site Monday morning and get things up and running in an hour….

It’s true that necessity is the mother of invention. Creativity, though, is the father, and knowledge is the midwife. As people, we are wired for survival. When we are in tough times, our creativity and persistent shine through. By staying focused and thinking creatively, we can come up with solutions and take advantage of each opportunity as it arises. I know that from experience. When I graduated from college as a mechanical engineer, I was…

You cannot manage what you cannot measure—so if you want to manage something you need to be able to measure it.  The average distributor, then, can improve productivity by 7% just by implementing a system that measures labor and publishes a daily report on operator’s performance. It’s all about the psychology of it. When people know they are being measured, their attitude completely changes. They become more proactive. When they don’t have work, they ask…

Conventional wisdom dictates that a picture is worth a thousand words and stories are worth a thousand pictures. I believe that…and I use stories in my presentation regularly. Of course, picking the right story is critical to making the biggest impact. Sometimes, though, I have an audience that speaks a completely different language. How do you communicate to inspire then? I think the answer is music. My daughter has been singing since she was five,...

I ran into a bot for the very first time back in the year 2000. These computer programs ideally automate tasks normally handled by humans. For me, the bot streamlined a shopping task. At the time, it blew my mind. I was heading out on a business trip to the Netherlands, and I wanted to capture the trip in pictures with a new camera. My job was to support the roll-out of a warehouse management…

It is very easy to look at the adversity, see only doom and gloom and give up quickly. However, real winners see the opportunities behind the challenge. It may be tempting to assume that e-commerce is the new reality, but I believe retail sales still have promise. Let me share a story. Once, a gentleman had a beautiful bone china cup in which he would enjoy his tea, while reading his books. He relished the…

A technical person would argue that 2+2 is always 4, never less or never more. This person would point to mathematics or physics. Perhaps, it would be an argument of common sense and logic. In human psychology, though, there’s a different kind of math, where two plus two might equal 10, 30 or more. When you build a team with the right kind of people, you capture extraordinary gains. Let me explain. In this mathematical…

At a recent Next-Gen Executives: Trans-formative Leadership in the Smart Machine Age Summit, I learned that the leadership component was as much or more important than the smart machine part. The professor leading the summit was Dr. Ed Hess from University of Virginia, Darden School of Business. After an exhaustive amount of research, he and his team have written this book titled Humility—a title that points to a key attribute of great leaders. Trans-formative leadership…