Taking Distribution Operations Communication Beyond Email

When email works, it’s effective, but when it fails it can be a big problem. At times, emerging social media capabilities may provide a more effective way of sharing information and collaborating in real time. Let’s take a small example: Have you ever held a meeting and everybody showed up except that one team member that was off sick without a back up? Maybe you had to postpone and send everyone away because key information…

Finding the Value of Mobility in the Supply Chain

As a participant in the recent Technology Association of Georgia (TAG) Supply Chain & Mobility Panel, we talked about the benefits of deploying mobile capabilities in the supply chain. The audience was comprised of Atlanta-based supply chain practitioners. I was invited to share my perspective from a data collection, collaboration, order fulfillment perspective in the distribution center, as well as from the back of the store omnichannel perspective. The audience had questions: What are the benefits?…

Google Glass Could Change the World, But Especially Distribution Centers

When I first saw Google glass, it took me back to 1995 and the release of the action film Terminator 2 – Judgment Day. A bunch of us sophomores got all excited about the movie and went to see it as a big group with much anticipation. The scene that got deeply engrained in my mind was the Terminator Arnold Schwarzenegger entering the bar scene, starts scanning the objects around him to find an outfit that…

Graduates Look to Tech Disruptors for Opportunity

In the summer months, the employment market is flooded with newly minted graduates. In an environment where there are more supply chain, logistics, and related jobs than there are qualified candidates, this can be an opportune season to attract talent.  Today, pursing a job at a startup, particularly a high-tech, electronics startup is all the rage. First, let’s make sure we agree on what a startup is. A startup is a pre-company that was formed…

The Smile of the End User

During my technology consulting career over a period of 20 years, I can say, I have been part of a few crazy projects. One of the project was this WMS deployment we did for this hardware distributor. If you look at what was happening globally at that time, it was early 2001, in the US we were coming out of the dot com bust, the interest rates had been lowered so much to get the…

Apple Watch: Build it & They Will Come… Or Will They?

The Apple Watch, one of the most anticipated and supposedly game-changing wearable’s in the tech industry, has arrived and, obviously, it has not met Apple’s sales expectations.  In fact, that may be why Apple has not released the initial sales figures. The market is still trying to decide: Is this product a winner or a loser? My verdict: It is not a winner yet—and it may never be unless it proves it’s value. However, it…

Top 5 Supply Chain Headaches Created by Retail

I still remember the very first time I saw this thing called the Internet. It was July 1997 and I got an after-hours glimpse at the German multinational company where I worked. To the music of a vacuum cleaner wielded by cleaning staff, I clicked on the new-fangled Netscape Browser, typed a request into something called altavista.com and saw my first website: Mercedes Benz. My dream was to buy a Mercedes Benz E220D someday—and I wanted to…

Consumerization May Put Wearables in the Warehouse

For some supply chain and logistics functions, rugged wearable computers can be a real boon. At the same time, the cost of managing these devices can be daunting. Too often, rugged wearable computers cost 5x to 10x the cost of consumer electronic devices with one-third features. Are you looking to reduce the total cost of ownership (TCO) on these rugged devices? If yes, you are not alone. What is a rugged wearable computer? Rugged wearable…

Is Your Distribution Center an Inviting Place for Millennials?

I was talking to a distribution center manager recently and he shared a recent story of a strange and unique event in his 25-year career. He got a call from the mother of one of his temp hires questioning why the temp hire’s performance feedback was “not outstanding, instead it was just very good.” He had hired this kid recently for a team lead position As a worker, he was good, picked up the systems…