Capturing Passion in the Supply Chain Profession

Technologist and innovator Steve Jobs shared his wisdom with graduates of Stanford University in a 2005 address.

You’ve got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don’t settle…

Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.

You can see the entire speech here:

The man had a point.  It’s worth spending time to figure out what you are good at because passion shows in the job you do. However, you can’t spend your entire life looking for it. Passionate people imbue their work with a quality that is measurably different than those who complete the task in order to go home. Passionate people focus on quality. They want to stamp what they do with their unique signature. They have energy and a sparkle in their eyes.  Passionate people go the extra mile automatically. By comparison, those working for just a paycheck lack engagement. There is no love, no energy, no sparkle, no extra mile.

If a team enjoys the work they are doing, you can see it. They have fun, laugh, help each other, defend each other, and even eat together (eating together brings out the tender side of people). Research proves that teams with high levels of communication produce better results.

Further, when passionate people come together, it creates a great work environment. It’s contagious and spreads through the entire organization. The whole becomes greater than the sum of the parts—the dream of the best leaders and managers.

Remember, leaders and managers are inherently different. Leaders manage people, while managers simply manage processes. Processes, ideally, are all the same and provide constant results. People, on the other hand, are much different. These emotional beings behave differently in different circumstances. Emotional connection is transformational. When people understand and empathize with each other, they help and defend each other and work together well. Resentment creates imbalance. That’s why it’s important that teams have leaders. When there is a great leader that truly inspires the team, sky is the limit for what the team can accomplish.

Puga Sankara
Puga Sankara is the co-founder of Smart Gladiator LLC. Smart Gladiator designs, builds, and delivers market-leading mobile technology for retailers, distributors, and 3PL service providers. So far, Smart Gladiator Wearables have been used to ship, receive, and scan more than 50 million boxes. Users love them for the lightweight, easy-to-use soft overlay keyboard and video chatting ability, data collection ability etc. Puga is a supply chain technology professional with more than 17 years of experience in deploying capabilities in the logistics and supply chain domain. His prior roles involved managing complicated mission-critical programs driving revenue numbers, rolling out a multitude of capabilities involving more than a dozen systems, and managing a team of 30 to 50 personnel across multiple disciplines and departments in large corporations such as Hewlett Packard. He has deployed WMS for more than 30 distribution centers in his role as a senior manager with Manhattan Associates. He has also performed process analysis walk-throughs for more than 50 distribution centers for WMS process design and performance analysis review, optimizing processes for better productivity and visibility through the supply chain. Size of these DCs varied from 150,000 to 1.2 million SQFT. Puga Sankara has an MBA from Georgia Tech. He can be reached at or visit the company at Also follow him at
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