When Apple introduced the iPad Pro, I was intrigued by the technology, and I could clearly see opportunity for the device in the supply chain. Unfortunately, a handful of limitations remain that will hold adoption back and keep organizations with tried and true PCs instead.
Lack of browser compatibility
Enterprises cannot get rid of the PC easily even if they want to. The reality is that many enterprise applications, especially browser-based apps, are coded to work on Internet Explorer. At least right now, there is no browser that can replace IE to let these apps run on the iPad Pro.
One application, called Parallels, can run Windows on iPads. However, this type of application uses Remote Desktop Protocol (RDP) connection. In real terms, that means that users experience annoying latency. In addition, they must still have a Windows-based PC to establish a remote connection and run the applications on the PC.
Further Internet Explorer includes ability to add plugins and code browser-based apps easily. Other browsers don’t support this capability in the same way, which makes it difficult to port a browser-based app from IE to a different browser. (I find that a bit ironic, since applications were originally web-enabled in hopes of allowing people to access their data from a PC through any browser!)
Inertia to change & change management
Enterprises are not like consumers. Organizations have invested heavily in both infrastructure and the personnel to support that technology and supporting/compatible technologies and infrastructure. It’s hard to replace those deeply embedded technologies. Imagine trying to rip and replace a Warehouse Management System running 17 distribution centers and doing $7 billion plus in sales every year.
Any decent sized change is likely to give the ruling vice president of the organization a heart attack. Change in the enterprise is hard because any change needs to be supported by clear and solid return on investment (ROI). Further, the organization needs to work through the change management process, which slows everything down.
Having said this, of course, people are changing and enterprises are changing. Change is the only constant in life. Eventually, the iPad Pro may get rid of the PC, but it is not going to happen overnight or even in the short term.
Someone needs to come up with a browser that runs on iOS as well as every other OS, and that can do everything that IE does, including application support and backwards compatibility. That person will become rich.
Let me be clear, I have great respect for the iPad and its creators. Even my own mother, living in a third tier city in South India, is asking for one because she understands the ease of use and usefulness of it. My goal with these ruminations is to invite healthy discussion. I want to offer useful critique rather than harsh criticism. Hopefully, it will be one step in nurturing a product innovation ecosystem that supports creators. Creating is a hard job—and the support is well deserved.
Let me know your thoughts in the comments section below. How do you see the iPad Pro helping supply chain practitioners? Do you see it as a tool that would make your job easier?
ABOUT THE AUTHOR
Puga Sankara is the co-founder of Smart Gladiator LLC. Smart Gladiatordesigns, builds, and delivers market-leading mobile technology for retailers, distributors, and 3PL service providers. So far, Smart Gladiator Wearables have been used to ship, receive, and scan more than 50 million boxes. Users love them for the lightweight, easy-to-use soft overlay keyboard and video chatting ability, data collection ability etc. Puga is a supply chain technology professional with more than 17 years of experience in deploying capabilities in the logistics and supply chain domain. His prior roles involved managing complicated mission-critical programs driving revenue numbers, rolling out a multitude of capabilities involving more than a dozen systems, and managing a team of 30 to 50 personnel across multiple disciplines and departments in large corporations such as Hewlett Packard. He has deployed WMS for more than 30 distribution centers in his role as a senior manager with Manhattan Associates. He has also performed process analysis walk-throughs for more than 50 distribution centers for WMS process design and performance analysis review, optimizing processes for better productivity and visibility through the supply chain. Size of these DCs varied from 150,000 to 1.2 million SQFT. Puga Sankara has an MBA from Georgia Tech. He can be reached at email@example.com or visit the company at www.smartgladiator.com. Also follow him at www.pugasankara.com